Tips to Handle an Auto Insurance Claim


Whether it’s a minor fender bender or a head-on collision, being involved in a car accident is no joke. Even though it may feel overwhelming in the moment, knowing how to handle it can help you to get back on the road in no time. To smoothly file a claim on your auto insurance in Antioch, CA, read on.



  • Call the police. Regardless of the kind of claim you raise, calling the police is important. They will create an information report that will depict the scene of an accident in a proper format. This will then help your insurer to gauge the situation.
  • Seek medical attention for any injuries. Some injuries aren’t apparent for a few hours or days after the accident. Pay attention to how you’re feeling and seek professional help if anything doesn’t feel right.
  • Gather information about the accident. Write down what you can remember, the names and contact details of witnesses, and take pictures of the accident scene, vehicle damage, and visible injuries.
  • Check your policy to see what’s covered. If you have a good understanding of what your policy covers, you can ensure that you receive the help you need and are entitled to.
  • Call your insurer right away.



  • Don’t admit fault. Even if you suspect you were at fault for an accident, you may be wrong. Allow the police and investigators to reach their own conclusions about the fault. If you admit fault, you may not receive a fair settlement for your claim.
  • Don’t get into a heated debate with the other driver. Walk away if tension starts to rise when talking to other drivers involved. Do not get into an argument or fight – this will only make things worse.
  • Don’t wait! Call your insurer as soon as possible to let them know you’ve been involved in a car accident.


When it comes to protecting your vehicle and wallet, call the experts at Jack Stone Insurance Agency. We serve Brentwood, Antioch, and neighboring cities in California with reliable and comprehensive auto insurance policies. Open our auto insurance page in a new tab to read on!

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